Alcohol & Substance abuse Sensitization
This program is designed to prepare employees understand the prevalence of alcohol and substance abuse in the workplace and how to identify potentially affected or addicted employees. This training aims at developing peer support and enable employees to effectively manage incidents before they occur.
This training is geared towards imparting skills for coping with and managing change and defining a new paradigm shift in organizational renewal and transformation. At the end of the training participants should be able to create a positive force in driving that change and best practices for implementing change in an organization.
"The secret to change is to focus all of your energy not on fighting the old, but on building the new" Socrates
Coaching & Mentorship
This program will equip managers and heads of units with skills to nurture future leaders of organizations for effective and successful succession planning. The training will facilitate the participants to identify and build potential in other employees to achieve their professional and personal goals.
"The delicate balance of mentoring someone is not in creating them in your own image but giving them the opportunity to create themselves" Steven Speilberg
Communications & Public Relations
Communications and public relations play a key role in building brand value promoting a positive corporate image. This training will improve the communication skills, etiquette and techniques of the participants in creating relationships with external stakeholders. It is a very practical training that incorporates case studies and role playing.
"Go beyond merely communicating to connecting with people" Jerry Bruckner
The training will impart participants with skills to manage work relationships. It will improve their ability to recognize causes of workplace conflict and facilitate resolution using practical steps and techniques.
“Ten percent of conflict is due to difference in opinion and ninety percent is due to using the wrong tone of voice”
This training will provide employees with an understanding on how organizational values and beliefs influence behaviour patterns. Participants will have an enhanced understanding of the corporate values for organizational culture change. This training will help participants diagnose their organizational culture and define the desirable behaviour.
"We can change culture if we change behaviour" Aubrey Daniels
This training will develop awareness and sensitivity to the unique needs of persons living with disabilities. It will facilitate planning and implementation of workplace policies that address barriers and facilitate full participation of persons living with disability.
Effective Procurement & Tendering Process
This training aims at developing employee skills in all aspects of the procurement cycle and contract supervision. It will help participants build confidence in managing a supplier base, and creation and management of tenders.
Employee / Industrial Relations
The rising number of employment disputes arising between employers and employees calls for a thorough understanding of each of the Parties’ duties, rights and obligations as per Labour Laws and the New Constitution 2010. This training will enable managers and supervisors to cultivate and develop harmonious working relations with staff.
Ethics, Integrity and Anti-corruption
This training is aimed at sensitizing staff on ethical practices and mainstream the culture of anti-corruption. It will help participants commit to ethical values that are required to be effective anti-corruption crusaders.
"Destroy the seed of evil or it will grow up to your ruin" Aesop
Finance for Non-finance Managers
This training adopts a simplified approach that enables participants to demystify financial information, improve cost and budget forecasting. At the end of the training, participants will be able to improve their ability and understand relevant accounting and financial management concepts.
"Financial Management is the heart of any business"
The program will sensitize participants on diverse gender needs and preferences in the workplace. This will facilitate inclusivity and equity in policy formulation and implementation to increase performance and effectiveness.
“It is time that we all see gender as a spectrum instead of two sets of opposing ideals.” Emma Watson
This training will equip participants with information on HIV transmission modes and strategies to protect themselves. It will discuss management of HIV infection and the importance of addressing stigma and discrimination in workplace settings.
Knowledge is increasingly being viewed as a commodity or intellectual asset. Knowledge management is therefore one of the most important aspects since much of an organization’s valuable knowledge is tacit. This training is designed for professionals in the public and private sector to equip them with basic skills for managing information in order to foster sharing and to protect organizations from losing their intellectual property rights.
“Information only becomes knowledge in the hands of someone who knows what to do with it” Peter Drucker
Management Skills Development
This programme is ideal for heads of units, potential or new managers. It is designed to give participants practical skills to enhance their leadership, communication and supervisory capabilities. The training will enable participants to improve their competence and drive performance through people.
"Become the kind of leader that people would follow voluntarily even if you had no title or position" Brian Tracy
Occupational Safety & Health
The training is designed to promote physical, mental and social well-being of workers in all occupations. Participants will be provided with health and safety information to ensure they develop a positive health and safety culture and therefore work safely without risks to health. The training will help employers put measures in place to avoid the financial costs of accidents and occupational ill health, such as lost production and demotivated staff.
“Safety is 30% Common Sense, 80% Compliance and the rest is good luck” Barry Spud
This training program is designed to provide managers and supervisors with the essential knowledge, techniques and skills for driving staff performance. The main objective is to establish a culture in which individuals and work teams take responsibility for consistent measurement of their contribution to the organizations’ processes in order to enhance productivity.
"What gets measured gets managed" Peter Drucker
Personal Financial Management
Financially secure employees are more productive. This training seeks to educate participants on responsible personal financial management and to empower them with the requisite knowledge that will set them firmly on the path to financial independence.
"Money is hard to earn and easy to lose. Guard yours with care." Brian Tracy
The IMC Records management program is designed to equip custodians of organizational records with skills to improve information management. It provides participants with an understanding of how to manage manual and electronic records, archival of records and the legislative framework for records management.
"Records management is knowing what you have, where you have it and how long you have to keep it"
Report & Proposal Writing
This training is designed to help participants understand the essential components and formats for various types of reports and proposals.
The program targets staff planned to retire and prepares employees for post work life to facilitate their search for opportunities and effective exploitation of opportunities to ensure successful and constructive life of self reliance.
"The best time to start thinking about your retirement is before your boss does" Unknown author
Sales & Marketing
Part of delivering business results and demonstrating return on marketing investments is ensuring you have the right team to do the job. This training will deliver significant business benefits by empowering employees to gain better sales techniques and marketing expertise.
"Having the best product means nothing if the people won't buy it." Donald A. Norman
Ultimate Customer Service
IMC’s Customer service training is designed with the customer in mind, ensuring that the customer remains paramount in all business transactions. This highly interactive and challenging programme enables the participants to consistently deliver on their promise of an ultimate customer care experience. At the completion of the training, the participant is able to build compelling and enduring relationships with present and potential customers.
"A satisfied customer is the best business strategy of all" Michael LeBoeuf.
Worklife Balance & Stress Management
Organizations are beginning to recognize the need for paying attention to the all round development of employees hence the need for this training. Participants will be educated on proper prioritizing of work and personal life. It will assist employees build resilience and gain control of stressful situations.
"Many people spend their health gaining wealth, and then have to spend their wealth to regain their health." - A.J. Materi